Role: Operations Executive

Location: Rentokil Initial Hygiene India Pvt Ltd. H/09, Abhishek -2 Industrial Estate, New Soroc Mill Compound, Civil Road, Near Asarwa Bridge Corner, Near Haripura Bus Stand, Asarwa, Ahmedabad, Gujarat - 380016

Fresher can apply

About the Role:

● The Executive/Sr. Executive - Operations will be responsible for efficiently managing client

coordination, service operations, administrative functions, and reporting to ensure service

excellence, compliance, and team performance.

● The incumbent will report to the Branch Manager. The incumbent will have to work as part

of a multi-functional team, and this involves collaboration with the internal team and

external stakeholders.

Job Responsibilities:

● Coordinate with clients and maintain strong relationships to ensure service excellence and retention

● Schedule, plan, and allocate services, ensuring efficient team deployment and timely execution

● Validate and generate data, plans, and reports using the iCABS system

● Handle billing, invoice submissions, revisions, and credit note (CN) maintenance

● Follow up on POs, service contracts, legal agreements, and contract renewals

● Oversee office administration, statutory compliance, attendance, and petty cash management

● Manage vehicle maintenance and GPS tracking

● Supervise the service team and ensure smooth operation of the service centre

● Maintain inventory records, including battery stock

Key Result Areas:

● Client Relationship Management

● Service Planning & Execution

● System & Data Management

● Billing & Documentation